What is an initial proof? Your initial proof will give you an idea of what your actual shirt(s) would like based on the information you submitted to us.  Proofs are emailed to you as attachment JPEG Bitmap files unless you request a different file format. Why do you need a valid email address? Email is only used to send information that a visitor has requested.  We respect your privacy.  We do not send unsolicited "junk" email (spam).  We are in the business of selling t-shirts and not your personal information.  Why do you charge for initial proofs? In the past, initial proofs were free.  Unfortunately, we had people requesting too many proofs with no intentions of purchasing the actual shirt(s).  Now, initial proofs are subject to a one-time charge.  If you decide to purchase your actual shirt(s), we will substract your proof charge from your final invoice.  We still offer free proofs during selected promotions.  When do I pay for my initial proof? All proof requests are subject to our approval based on our Disclaimer and Terms of Use Agreement.  If your initial proof is approved, we will email you confirmation in 1 business day or less with payment instructions.  Once payment is received, your initial proof will be processed in 2 business days or less.  Am I obligated to buy a shirt if I purchase a proof? No. Thats why you purchase a proof to get an idea of what your actual shirt would look like before you buy it.  If you are not satisfied for any reason, you are not obligated to purchase the actual shirt.  Are proofs auto computer generated when I submit my request? No. Proof Requests are reviewed for approval first.  Then, custom designed by a real person. Are proof revisions free? Yes, All revisions are free with no obligation to buy actual shirt(s) if you are not satisfied with your initial proof.  Please feel free to reply with any reasonable changes.  Do you have a initial proof money back guarantee? Yes, If you are not satisfied with your initial proof and opt not to request any changes or purchase the actual shirt, you will receive a full refund.  No hassle, no strings attached. Is there a limit to how many initial proof requests I can submit? Multiple proof requests are welcome.  Each initial proof request is subject to a one-time charge.  I did not receive my initial proof request approval via email within 1 Business Day? If you do not receive any emails from us, check your spam folder or you may have submitted an invalid email address.  Proof requests received without a valid email address will be voided.  Also, you must agree to our Disclaimer and Terms of Use Agreement by checking the box below your email address.  Why do I have to agree to your Disclaimer and Terms of Use Agreement? We have no attentions of scaring you by accepting our Disclaimer and Terms of Use Agreement.  We run a honest business but, unfortunately we live in a "Lawsuit Happy" society and we are just protecting ourselves as web site owners.  Please contact us with any questions or concerns. Do you offer multiple shirt discount? We currently do not have a price break for ordering multiple shirts.  All shirts are made to order and take the same amount of time to produce.  We do offer a shipping discount which is $3 per invoice regardless of how many shirts are ordered. Why is my quote price higher than the $17.95 advertised price? Please note all shirts start at $17.95 which includes single color Team Name on both sides of shirt and optional year and Fantasy Sport with icon on back of shirt under Team Name.  All other requests are subject to additional charges which are listed on our price list. I made a mistake on the shirt I purchased, can I exchange that shirt or get a refund? Since these shirts are custom made to order, we do not offer exchanges or refunds.  Please double check your spelling and proof requirements before you submit your order.  All sales are final unless we made the mistake.  If we made an error with any shirt, please contact us within 7 days of delivery and we will replace that shirt for free. What is a Silhouette Image? A silhouette image is a two-dimensional representation of the outline of an object, as a cutout or configurational drawing, low graphic clipart, uniformly filled in with a solid color.  Please contact us with any other questions not listed above.